Managing a Diverse and Inclusive Workplace for Public Libraries
About this Course
Learn management skills to support workplace diversity and inclusion in a public library setting. You will learn about theories and frameworks that explain the underlying mechanisms of the impacts of diversity and learn how to understand and address the needs of women and underrepresented minorities (e.g. race, color, national origin, religion, sex, gender identity, marital status, age, sexual orientation, and citizenship). You will learn how employment practices such as recruitment, selection, promotion, salary, training and development impact an organization’s ability to attract, retain, and manage a diverse workforce. Lastly, you will recognize what organizational changes can be made to help organizations maximize the potential of all workers.Created by: The University of Michigan
Level: Introductory

Related Online Courses
La comunicación interpersonal es una de las habilidades profesionales y gerenciales más importantes: todos los días nos relacionamos con superiores, colaboradores, clientes y colegas. Ser un bu... more
Marketing research is crucial to marketing managers, as it helps answer crucial marketing questions using data. In this course, we introduce quantitative marketing research techniques in... more
We all negotiate on a daily basis. On a personal level, we negotiate with friends, family, landlords, car sellers and employers, among others. Negotiation is also the key to business success. No... more
Designing a successful and innovative solution requires creative ideas and their iteration. As critical phases of the design thinking process, ideation and iteration are often what distinguish... more
Stress, anxiety, and burnout are rampant across workplaces today: 80 percent of workers feel stress on the job, and nearly half say they need help learning how to manage it. While many... more