I wasn’t happy with the location of the unit I rented so I figured I’d go in person talk to office and figure out a move etc, we’ll My paperwork from the storage says open Monday, Wed and Thursday 9a-5p, we’ll although not convenient to leave work and go wed at 11a But I feel better with in person convo’s they can’t blame website or corporate.. Well, CLOSED WHY?? so I call and I’m on hold about 22 mins so I opt for a call back Eventually they did And he wasn’t the manager I hit button 8 to speak to He was someone sitting across the world just answering the phone.. Well, another day I’m not fully moved in because why finish if I can move.. So I left work And not finished making bing in unit On to another unaccomplished day So Disappointed
- Leeann Cross, 10/18/2023