I've been a customer since 2019 and I have paid over $10K in rent and insurance. My 10 by 20 unit cost me close to $500 a month by the time I moved out this April. When I went to empty my unit, I found many of my items covered in vermin droppings and urine and even a dead mouse body for good measure. I filed a claim only to be told the insurance policy does not cover vermin, but they were willing to pay up to $250 to "cover" what I lost...oh and I am responsible for disposing the vermin infested items that were a direct result of their lack of pest control. I really wish they told me that there is zero pest control before I signed up. I'm not sure if this is how all Public Storage properties operate but STAY AWAY from the public storage in Fairfield CT unless you want to pay a lot of money to have your materials damaged as was my experience.
- Anthony Garrison, 05/08/2023