The power has been out of the building for 5 days, which we found out only after we showed up to move our unit out. Mind you, this property is advertised as being temperature-controlled, which it is now laughably not, as even the elevator is down. Nobody from the headquarters or the property communicated this issue to anyone who holds a unit here. When we called headquarters, they offered absolutely no viable solution to this continuing issue, only pointing to the fire escape staircase to access our unit on the fifth floor. Management has not offered any alternatives to move our furnitures out of the storage. The worst part of this is that everyone representing the company has been shifting blame to someone else without focusing on solving the issue. This was been a terrible experience, and we are still without a solution! We had rented a truck to move our belongings, and we may incur additional costs due to this problem.

- Nate Wertjes, 08/03/2023

Good experience to move in. They helped us a lot.

- Avinash Barnwal, 04/26/2023

It's a storage unit. The location is a little more expensive than comparable places I've used before, but it's got all basic amenities. No complaints.

- Jack, 10/19/2022