Managing Marketing in the Hospitality and Tourism Industry
About this Course
Marketing within the hotel and tourism industry presents unique challenges, as marketers are tasked with selling services and memories rather than goods. In this hospitality management course, you will learn how to apply marketing knowledge and skills to the hotel and tourism industry. You will learn best practices for building customer loyalty and creating a strong brand and learn how to efficiently communicate to stakeholders through integrated marketing communications. You will also learn about the importance of marketing to both previous and new customers. Students' learning experience will be enhanced through the use of creative approaches to solve marketing problems in hotel and tourism settings. Note that this course is priced at USD $278.Created by: The Hong Kong Polytechnic University
Level: Intermediate

Related Online Courses
This course describes the concept of design thinking and how it is used to create empathy for the customer's challenges and needs. Training professionals will use design thinking to create... more
Conoceremos los conceptos básicos y esenciales que deben tener en cuenta para utilizar el modelo e implementarlo en sus compañías. A lo largo de este curso encontraremos 3 niveles básico, int... more
Interpersonal communication is one of the most important management skills: everyday we relate with our bosses, collaborators, customers and colleagues. Being a good communicator is synonym to... more
In this business and management certificate course focused on the foundations of digital marketing, you will gain an understanding of how the digital economy works and develop the critical insights... more
With rapid globalization and proliferation of social media, businesses and organizations are in face of enormous communication challenges. How to communicate effectively on social media, how to... more