Calidad en el servicio y lealtad del cliente
About this Course
En este curso conocerás los métodos y las herramientas que se requieren para mejorar el proceso de producción del servicio, elevar los estándares de producción y conquistar la lealtad de tu cliente.Created by: Universidades Anáhuac
Level: Intermediate

Related Online Courses
El objetivo de este MOOC es ayudar a las organizaciones a hacer frente al cambio climático mediante una gestión eficaz de la energía. Explica estrategias probadas para reducir el consumo de co... more
After completing the four content courses in the MicroMasters program, students are encouraged to complete the Capstone Assessment and earn their MicroMasters credential from UQx. This capstone... more
This course will soon be retired. Last day to enroll is 03/10/2023. In our interconnected and complex world, leaders are faced with both internal and external stakeholders. Problems have to be... more
Please note: the UMD Power Lab is an optional lab, highly recommended, and costs an additional fee. Please read the important statement at the bottom of the description. Great leaders, create great... more
This course is intended for professionals and managers seeking new leadership responsibilities, those transitioning between leadership roles or organizations, as well as current leaders of... more