Hotel: 

The Embassy Suites Northwest Arkansas is a beautiful hotel, spa, and convention center located in Rogers, AR. We are conveniently located by the Walmart AMP, Top Golf, and the Pinnacle Hills Promenade and a short 20-minute drive from the University of Arkansas, Fayetteville. 

The Embassy Suites NW Arkansas holds 400 two-room suites, an indoor pool, gym, a full-service spa, restaurant, and offers an evening reception for guests. When you join the Atrium Hospitality team at the Embassy Suites as a full-time associate, you will have the option to opt into a 401K plan with employer matching, health, vision, and dental insurance, paid-time-off, employer paid life insurance, pet insurance, employee contribution short- and long-term disability options, as well as accident and critical illness options. Work today, get paid today with DailyPay. Come grow with us! 

Make a Difference:
The primary purpose of the Assistant Executive Housekeeper is to provide guests with an excellent room experience, while assisting the Executive Housekeeper to ensure operational standards and procedures are being followed by all associates.

What You Will Be Doing:

The Assistant Executive Housekeeper will be tasked with the following duties, responsibilities, and assignments:

• Create a best in class guest experience by engaging with guests, provide friendly service, meet operational standards, and resolve guest concerns;
• Train and educate Associates regarding brand and Atrium standards;
• Help ensure financial goals of the department are being met through well managed stock, cost controls, and well managed schedules;
• Provide services to guests in an efficient and timely manner by coordinating with other departments and their leaders;
• Perform and/or assist with cleaning duties as necessary;
• Maintain an accurate record of lost and found items;
• Practice hotel emergency procedures to include fire, life, and safety;
• Follow all company safety and security policies and procedures, including reporting accidents, injuries, and unsafe work conditions;
• Support other departments as needed based on business demands;
• Deputize in the absence of the Executive Housekeeper; and

Any and all other work as required to complete the primary purpose of the position.

Bring Your Experience:

Required Prior Experience:

Prior leadership and/or supervisory experience

Preferred Prior Experience:

Hospitality industry experience

Preferred Education:

High school diploma or equivalent

Physical:

Able to lift a minimum of 50lbs occasionally.  Able to stand and/or walk for the duration of a scheduled shift.

Other:

Must be flexible to working days, early mornings, evenings, weekends, holidays, and special events

Excellent verbal and written communication skills

Bilingual (per the dominant language spoken at the location)

Competencies:

(38) Organization

Can marshal resources (people, material, support) to get things done.  Can orchestrate multiple activities at once to accomplish a goal, uses resources effectively and efficiently.  Arranges information in a useful manner.

(15) Customer Focus

Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

(21) Managing Diversity

Treats reports equitably; acts fairly; has candid discussions; doesn’t have a hidden agenda; doesn’t give preferential treatment.

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When you’re an Atrium Associate, you’re a part of a crucial workforce providing the ultimate ‘Home Away From Home’ for our guests. We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests. These benefits include:

• Daily Pay
• Significant Travel Discounts on Marriott and/or Hilton properties
• 401k Plans
• Medical Insurance
• Other property specific benefits

Plus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven associates.

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