About this Course

Organizations require fast, efficient, and secure networks to compete in today’s global business world. Technical Support professionals are in high demand to meet organizations’ expanding needs and to help maintain and update computer networks to reduce downtime and minimize disruption. This course is designed for anyone new to networks and storage looking to develop the skills needed to diagnose and repair basic networking and storage problems. You’ll gain extensive knowledge of the fundamentals of networking, including network types, topology models and standards, and the physical setup of a network for wired and wireless connections. You’ll be introduced to the different types of storage devices, STaaS, learn the difference between NAS and SAN and the types of storage gateways to meet the needs of network subscribers, and identify common network storage and network sharing options including local, hosted, and cloud storage. This course provides multiple hands-on, real-world inspired activities to demonstrate your network and storage expertise, including setting up a SOHO network, exploring cable types, and identifying storage types. This course is ideal for kickstarting an IT Support role, network technician role, or building your base knowledge for system administration.

Created by: IBM

Level: Introductory