Rutgers Classifieds>Rutgers Online Courses>Customer-Centric Innovation

Customer-Centric Innovation

About this Course

Addressing the needs of your customers is the core factor of managing innovation successfully. Exactly this is the task of the first stages of an innovation project. In this course, you will learn about key concepts and methods of generating customer-centric business ideas and innovative concepts. Often, the first stages of an innovation project are called "fuzzy", as they are considered to be less structured and less predictable. After this course, you will get a different perspective: You don’t need to rely on luck. Instead you’ll be able to manage the different stages of an innovation project: Structuring the Innovation Process & The Frontend of Innovation What are different perspectives of structuring the innovation process? How to manage the “fuzzy” Frontend of Innovation? What are the most important methods of Trend Analysis and Opportunity Recognition? Starting an Innovation Project What is most important in the Strategy Phase? How to start an innovation project successfully? Market Insights, Co-Creation & Evaluation methods: What are the key methods to gain important Market Insights? How to gather ideas by engaging in Co-Creation activities? How to evaluate concepts based on concept testing with customers or rapid experimentation? Besides the online lectures you will engage in a series of individual and group exercises to deepen your understanding of the topic at hand. Real-life case studies and examples from companies will be used to help you better prepare for real-life situations in your company. After completing this course you will improve your career qualifications as Product Manager , Engineer , Process Manager and Marketing Manager. Learners from the industries of Product Management , Engineering , Innovation Management and Customer Relationship Management already completed the course as well as Consultants and Entrepreneurs. This course is part of the "Managing Technology & Innovation: How to deal with disruptive change" MicroMasters program designed to teach the critical skills needed to be successful in this exciting field. In order to qualify for the MicroMasters Credential, you will need to earn a Verified Certificate in each of the six courses of the RWTHx MicroMasters program.

Created by: RWTH Aachen University

Level: Intermediate


Related Online Courses

Las competencias transversales (soft skills) son esenciales en prácticamente todos los puestos de trabajo actuales y complementan a las competencias técnicas (hard skills) para construir un p... more
Various leadership theories have emerged over time. We can categorize those theories in groups as per their approach to leadership as Trait theory, Behavioural theories, Contingency theories,... more
La transmisión de la información entre tus socios de negocio de tu red de valor debe estar demanera clara y sin ambigüedades, ya que permite facilitar el tránsito de los productos y la com... more
Project management plays a key role in supporting a business's success. In this project management course, you will learn what's required from an organization for projects to excel. You will learn... more
La diversidad es un tema bien conocido en el ámbito de la dirección de empresas. Es frecuente encontrar empresas que desarrollan e implementan políticas de diversidad en sus organizaciones. Por ej... more

CONTINUE SEARCH

FOLLOW COLLEGE PARENT CENTRAL