Design Thinking: Discovery Tools
About this Course
Welcome Designers! In this course, you will learn to use the most important tools from the field of human-centered design to generate ideas: stakeholder mapping, journey mapping, personas, value-chain analysis, the job-to-be-done, ethnographic interviews, and more. Learn to connect with your customers on a human level, to get beyond what they say and observe what they do. Developed at the Darden School of Business at the University of Virginia, the courses sees a team of design experts join Jeanne Liedtka to explore some of these critical tools that will spark your creativity and help you discover more about your potential clients.Created by: University of Virginia
Related Online Courses
How much can we know of the physical world? Can we know everything? Or are there fundamental limits to how much we can explain? If there are limits, to what extent can we explain the nature of... more
Welcome to the coursera guided project on using Metasploit! This comprehensive training program focuses on the key tools and techniques needed to conduct ethical hacking and penetration testing.... more
Do you think an e-commerce application can be created as one large application? Imagine there is an ongoing sale, or some new features are to be added. How, according to you are the changes made... more
This course has been created for Civil and Transportation Engineers. The \"Planning of Metros \" course is intended for entry level graduates, those who want to comprehend and navigate the concepts... more
This course is designed to give you a deeper understanding of Kubernetes. Over the next few weeks, you\'ll learn about several features of Kubernetes, the Kubernetes Architecture, how to create... more
Powered by
