About this Course

In today’s workplace, professionals don’t work alone, and rarely work with just one other person. More often, we are required to work in groups to strategize, design solutions, ideate, motivate, manage, and execute. This course, part of the Leadership Essentials Professional Certificate program, complements business communication skills and expands those competencies to provide a foundation for decision-making, consensus-building, and problem-solving within a group environment. In this course, learners will analyze and evaluate their own experiences of leading and participating in teams, and will relate them to industry examples. Topics in the course also include: Team formation and development Building, leading, organizing, and motivating teams Managing conflict in groups to build productive professional relationships Collaboration among cross-functional teams Interpersonal relationship dynamics in small groups

Created by: Rochester Institute of Technology

Level: Introductory