Introduction to Conflict Management
About this Course
Conflict management is an essential skill. Any individual who masters it will not only become more efficient in their private and professional life but will also be able to help others with their own difficulties. Conflict management is an essential competence to master in professional environments. Indeed, conflict is a most prevalent experience at the workplace as about 1/3rd of employees’ report experiencing disputes, incidents of conflict or ongoing difficult relationships over a period of 12 months. Conflict management is also a great asset in private contexts as it improves individual life and wellbeing. This course will teach you core concepts and tools to better understand conflict, its primary characteristics, its sources, its consequences and will get you acquainted with the various available strategies that will help you manage it efficiently.Created by: Université catholique de Louvain
Level: Intermediate
Related Online Courses
Este curso se enfoca en la necesidad de las compañías para entregar sus productos en manos del consumidor digital que adquiere bienes y servicios en sitios web y que es aún más exigente que el que... more
The learner will explore sustainable marketing and incorporate the motivations, drivers, and impacts of food innovation to create effective marketing strategies and plans that support the... more
El dilema del negociador es un fenómeno derivado de la tensión que surge cuando se tiene que discernir sobre la estrategia óptima de negociación ante una situación específica. El término fue popula... more
Oímos en tres dimensiones porque la evolución nos ha dotado de esta capacidad fundamental para desenvolvernos en nuestro entorno. El oído sustituye a la vista cuando las fuentes sonoras quedan fu... more
Each week is discussed in detail covering topics as diverse as the persistence of merchant guilds in medieval Europe, the historical emergence of the modern impersonal markets, and their promised... more
Powered by
