Calidad en el servicio y lealtad del cliente
About this Course
En este curso conocerás los métodos y las herramientas que se requieren para mejorar el proceso de producción del servicio, elevar los estándares de producción y conquistar la lealtad de tu cliente.Created by: Universidades Anáhuac
Level: Intermediate
Related Online Courses
Through a combination of lectures, business case studies, and hands-on learning this course provides an introduction to data analytics techniques and their application in business. The case studies... more
La realidad cambiante demanda nuevos enfoques de gestión de proyectos más flexibles que permitan adaptarse a los cambios o imprevistos que puedan surgir durante la ejecución de los proyectos de de... more
Customer Relationship Management, also known as CRM, helps businesses successfully implement strategies, practices and technolgies aimed at winning and retaining customers profitably. The objective... more
This is a program on entrepreneurship, by entrepreneurs, for everyone. It gives students the Silicon Valley insiders’ view of startups, as its lecturers and guest speakers share their extensive e... more
In this course you will learn about Hollywood and how it came to be the global powerhouse of today. We will discuss the complex Hollywood industry and how business and politics translate into the... more
Powered by
