Customer Centricity with Professor Jagdish Sheth
About this Specialization
This is a master class in Customer Centricity. Professor Jagdish Sheth, 2020 Padma Bhushan Award winner for Literature and Education, guides you through proven strategies and practical steps for implementing customer centricity practices into your business. Professor Sheth shares wisdom and insight from decades of experience, years of research, and recommendations from multiple senior industry leaders to help grow your business and cut costs by keeping the customers you have by creating a customer centric culture.Created by: Kennesaw State University
Related Online Courses
This Specialization is intended for individuals seeking to understand how the nervous system controls muscle forces that drive movement. Through three courses, you will learn how to distinguish the... more
Wharton\'s Entrepreneurship Specialization covers the conception, design, organization, and management of new enterprises. This five-course series is designed to take you from opportunity... more
This course will provide back test results for all the strategies in developed and emerging markets. The learner will also be taught scientific ways of back testing without succumbing to either... more
A leader in a data driven world requires the knowledge of both data-related (statistical) methods and of appropriate models to use that data. This Business Analytics class focuses on the latter: it... more
Biostatistics is an essential skill for every public health researcher because it provides a set of precise methods for extracting meaningful conclusions from data. In this second course of the... more
Powered by
