About this Course

This MOOC is designed to equip learners with the essential skills and strategies needed to manage high-performance teams effectively. Focusing on team dynamics, trust, and collaboration, the course provides practical tools for building trust, fostering accountability, and ensuring sustained team success. Learners will explore key topics such as creating a shared vision, developing team roles, and navigating challenges in both virtual and in-person settings. Through case studies, real-world examples, and interactive exercises, participants will understand how to drive results, enhance team cohesion, and manage diverse personalities. Whether you are a team leader or an aspiring manager, this course will prepare you to cultivate resilient, productive, and engaged teams that excel in achieving organizational goals. By the end of the course you will be able to: 1. Analyze the stages of team development to assess team maturity and identify strategies for guiding teams through each phase to foster psychological safety and high performance. 2. Evaluate team communication strategies by comparing the effectiveness of active listening, open-ended questioning, and constructive feedback techniques in enhancing team collaboration and relationship-building. 3. Identify functional and dysfunctional conflicts and implement strategies that transform conflict into opportunities for team innovation. 4. Critically analyze the role of continuous improvement in maintaining high team performance, and design systems for ongoing feedback, performance metrics, and team motivation that align with both team and organizational objectives. 5. Interpret the dynamics of psychological safety within teams and propose actionable strategies for fostering trust, openness, and vulnerability that support a high-performing and innovative team environment.

Created by: S.P. Jain Institute of Management and Research